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Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.
How do I access my course on a new device?
Simply log in with your existing account credentials on any device. Your progress syncs automatically across all devices. You can be logged in on up to 3 devices simultaneously.
Can I get a refund?
Refund policies vary by product. Most courses offer a satisfaction guarantee within the first 7-30 days. Contact our support team with your order details for specific refund information.
How do I download materials for offline use?
In the BARBRI app, tap the download icon next to any lesson or material. Downloads are available on iOS and Android apps. Desktop users can access materials offline through our browser extension.
What browsers are supported?
We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend Chrome. Make sure JavaScript and cookies are enabled.